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Servicing Compliance Webinar Series: Adverse Action Requirements

It’s more than just saying “No” When are adverse action notices required? Adverse action notices requirements for denied deposit accounts Adverse action notice requirements for commercial customers Notice of incompleteness requirements How should files be documented when a customer withdraws an application. What’s the difference between a withdrawn application and an application which was approved …

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Currency Transaction Reports: Line by Line

In this fast-paced 90 minute webinar, TCA’s BSA Action Team will teach or refresh your knowledge of the FinCEN Currency Transaction Report (CTR), including a focus on the following: Line by line review of each field Complex aggregation scenarios FinCEN updates to filing instructions (required compliance 9/1/20) Common mistakes and missteps

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Visa/Mastercard and Reg E Error Resolution

Consumer harm and Regulation E go hand in hand—are you managing all of your Reg E risk? This session is a “must-attend” event for deposit operations tasked with investigating claims, compliance officers and others accountable for maintaining policy and procedures and auditors charged with identifying control and process weaknesses.

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National Flood Insurance Act

Keeping Your Compliance Program Afloat Key webinar topics include: Flood determination timing The Standard Flood Hazard Form. Required coverage calculation Key data on the declaration page Coverage for “abundance of caution” collateral Clarify detached structure requirements Required documentation prior to closing Tracking and monitoring coverage for existing loans Coverage of commercial buildings Definition of a …

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Identity Theft and FACT Act

Can your program handle the next data breach? TCA will review the minimum requirements for an ID Theft Prevention Program and consider best practices for staff working with customers who have been victimized. Topics include: Red Flags Risk Assessment ID Theft Prevention Procedures Board Reporting and Governance Vendor Management

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Advertising and Marketing Pitfalls: Avoiding Consumer Harm

TCA’s 90 minute webinar will help you understand the regulatory requirements for advertising and the focus on consumer harm.Topics include: Advertising Basics – Has the “trigger” been pulled? Overview of what is required Trigger terms that require additional disclosure Differences in media Disclosure Format – Time to Read the Fine Print Best practices for formatting …

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What You Need to Know for Your Next Compliance Exam

All of the regulatory agencies have followed the lead of the CFPB and significantly shifted the focus of examinations to the potentialfor consumer harm. In order to effectively prepare for this new regulatory approach, Banks must be able to understand its consumerharm risk profile. This critically important and timely webinar includes: The evolving approach of …

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