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Servicing Compliance Webinar Series: Adverse Action Requirements

It’s more than just saying “No”

  • When are adverse action notices required?
  • Adverse action notices requirements for denied deposit accounts
  • Adverse action notice requirements for commercial customers
  • Notice of incompleteness requirements
  • How should files be documented when a customer withdraws an application.
  • What’s the difference between a withdrawn application and an application which was approved but not accepted.
  • Form completion requirements
  • What are the requirements under ECOA versus FCRA
  • When should the joint applicant receive the adverse action notice

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