Consumer Compliance Reviews

Specialties

Lending Regulations from REG B to REG Z

Loan Servicing and Loan Operation Reviews

Policy and Procedure Reviews

ATR/QM Validation

ARM file and servicing reviews

HMDA & CRA Data Integrity Reviews

Deposit Regulations

Overdraft Protection Program Review

Advertising Compliance Review

Garnishments

Website and Social Media Reviews

TCPA and COPPA Reviews

Data Scrubs

Retail Sales, NDIP Reviews

UDAAP Reviews

Regulation O Review

Delivering Support that Mitigates Risk, Services Customers, and Protects Your Reputation

We provide knowledge, experience, and guidance that allow your bank to adhere to consumer protection laws and manage their complexities.

Consumer compliance professionals face a daunting task trying to stay up on the changing consumer compliance landscape and fully understanding the implications that every regulatory change has on your bank.

That's where we come in.

We've spent decades building our expertise in this complex and often conflicting area of compliance. That experience has given us a ringside seat on how banks find themselves in regulatory trouble.

Whatever your challenge, we've likely seen something similar, and we have the expertise to review all applicable federal consumer regulations, from Regulation B to Regulation Z.

Still, we know that each bank is unique.

That’s why we start each engagement by gaining a 360-degree view of your bank operations and culture before conducting any audits, reviews, and testing.

This initial process allows us to understand your unique risk, pinpoint areas of concern, and recommend an appropriate review scope. Our approach helps you mitigate your risk and prepare for your next regulatory exam.

We also enhance your compliance culture by providing sensible recommendations and best practices throughout the process to help you put corrective action in place.

After all, protecting and serving your customers are crucial to building your community's trust, maintaining your reputation, and strengthening your bank.

TCA provides A Better Way to manage your consumer compliance obligations.

Key Deliverables Include:

  • Lending, Loan Origination, and Loan Servicing – Review practices, policies, and procedures to measure, control, and minimize lending-related consumer risk.
  • Deposit-related regulations and statutes – Review practices, policies, and procedures to measure, control, and minimize deposit-related consumer risk.
  • Home Mortgage Disclosure Act (HMDA) – Ensure the data reported on your loan application register (LAR) is accurate prior to the required filing date.
  • Compliance Management System (CMS) – Ensure that your CMS reflects your current risk and meets regulatory expectations for board and management oversight, effective monitoring and audit schedules, and policies and procedures to mitigate consumer harm.

Consumer Compliance Insights

community reinvestment act

Three Hot CRA Concerns

By | October 20, 2020

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loan denied stamp

Adverse Action Notice Requirements For Loans and Deposits

By , | June 30, 2020

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currency transaction reports

Currency Transaction Reports: Fin-2020-R001

By | April 9, 2020
image of offsite review

Considerations for Managing an Offsite Review

By | April 6, 2020

They say change is constant and that’s never been truer than now. In our current reality of sheltering in place and social distancing, each day presents new challenges and opportunities. TCA’s article “COVID-19 Business Impact: What Can You Do to Help?” focuses on how institutions can help customers during the current pandemic, and on the …

Considerations for Managing an Offsite Review Read More »

compliance drawing

National Compliance Officer Day

By | September 26, 2019

Today is National Compliance Officer Day, so TCA® wanted to share some recommendations from our compliance team with our fellow compliance professionals on potentially banking clients who may be engaged in activities relating to the cannabis industry. The challenge of providing banking services for industrial hemp and CBD Oil is that there are no current …

National Compliance Officer Day Read More »

Do You Need Compliance Help?

We’re here to review your current compliance strategy and help you find A Better Way to manage risk.

Phone

800-934-REGS

Email Address

[email protected]

Office Location

2021 Midwest Road, Suite 200,
Oak Brook, IL 60523

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