Specialties
Delivering Support that Mitigates Risk, Services Customers, and Protects Your Reputation
We provide knowledge, experience, and guidance that allow your bank to adhere to consumer protection laws and manage their complexities.
Consumer compliance professionals face a daunting task trying to stay up on the changing consumer compliance landscape and fully understanding the implications that every regulatory change has on your bank.
That's where we come in.
We've spent decades building our expertise in this complex and often conflicting area of compliance. That experience has given us a ringside seat on how banks find themselves in regulatory trouble.
Whatever your challenge, we've likely seen something similar, and we have the expertise to review all applicable federal consumer regulations, from Regulation B to Regulation Z.
Still, we know that each bank is unique.
That’s why we start each engagement by gaining a 360-degree view of your bank operations and culture before conducting any audits, reviews, and testing.
This initial process allows us to understand your unique risk, pinpoint areas of concern, and recommend an appropriate review scope. Our approach helps you mitigate your risk and prepare for your next regulatory exam.
We also enhance your compliance culture by providing sensible recommendations and best practices throughout the process to help you put corrective action in place.
After all, protecting and serving your customers are crucial to building your community's trust, maintaining your reputation, and strengthening your bank.
TCA provides A Better Way to manage your consumer compliance obligations.
Key Deliverables Include:
- Lending, Loan Origination, and Loan Servicing – Review practices, policies, and procedures to measure, control, and minimize lending-related consumer risk.
- Deposit-related regulations and statutes – Review practices, policies, and procedures to measure, control, and minimize deposit-related consumer risk.
- Home Mortgage Disclosure Act (HMDA) – Ensure the data reported on your loan application register (LAR) is accurate prior to the required filing date.
- Compliance Management System (CMS) – Ensure that your CMS reflects your current risk and meets regulatory expectations for board and management oversight, effective monitoring and audit schedules, and policies and procedures to mitigate consumer harm.
Consumer Compliance Insights
Regulatory Updates – Second Quarter 2025
Below is a link to the Regulatory Updates as of the end of Q2 2025. TCA provides A Better Way for you to track Compliance updates and keep your organization on track. TCA – A Better Way!
Executive Order on Disparate impact and What a Bank Should Know
On April 23, 2025, an Executive Order regarding Disparate Impact was issued. The Order states: “It is the policy of the United States to eliminate the use of disparate-impact liability in all contexts to the maximum degree possible.” In addition, it requires the assessment of pending investigations and litigation to extend to the Department of […]
Focus on Fraud and Suspicious Activity Reporting
A big focus of conversations in the AML/CFT world recently has focused on the increase in fraud schemes as a mechanism to generate illicit funds which are then ultimately laundered. Financial institutions of all sizes are feeling the impact of fraud schemes targeting their customers and their bottom lines. TCA – A Better Way!
What should AML Programs Learn from Consent Orders?
AML/CFT Consent Orders…AML/CFT Regulatory Fines. These are two phrases that compliance professionals all hear, and hope will never apply to their financial institutions. Yet these actions do occur frequently enough to make one wonder -what steps might be taken to avoid them? TCA – A Better Way!
FinCEN Advisories and Key Terms When Filing SARs
FinCEN issues public and non-public advisories to financial institutions in order to help educate them in detecting, preventing, and reporting potential suspicious activity to FinCEN. TCA – A Better Way!
What are MDI’s and the benefits of partnering with one?
Do you ever feel hesitant to engage with organizations in your community because you are unsure if the activity will qualify for CRA? You are not alone. Inconsistencies among the agencies as to what qualifies as CRA eligible activity can cause confusion and make discerning worthwhile partnerships from not-so-worthwhile partnerships that much more difficult. In […]
