Kim Simmons

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AI Deep Fakes – Is Your Financial Institution Ready?

In January 2024, FinCEN issued a Financial Trend Analysis (FTA) alerting the industry about “identity-related suspicious activity, or suspicious activity tied to the exploitation of one or more steps of identity processes, including those within financial institutions, based on Bank Secrecy Act (BSA) data filed with FinCEN from January to December 2021 (the Review Period).” […]

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complaints folder

Core Principles: Consumer Complaints, an early warning detection system

Customer complaints – Two simple yet powerful words which should be drivers for action in every Financial Institution. Recently I attended and event by the Chicagoland Compliance Association where a panel that included representation from each Regulator spoke. One comment from the panel struck a chord as they spoke about customer complaints. This is a

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