Training for Management, Staff, and Directors

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Educating and Mentoring Your Team

Bringing customized education and coaching to keep your team informed on the latest compliance regulations.

We train, coach, and mentor your staff and executives to help them understand their responsibilities and build the skills necessary to foster an institution-wide culture of compliance.

Creating and sustaining a culture of compliance starts with ensuring that all employees, from board members to the bank’s frontline staff, thoroughly understand compliance rules and regulations and know their obligations.

TCA has been conducting formal and informal training since the inception of the company 30 years ago.

During every engagement, we take the opportunity to coach your compliance professionals and impart the knowledge we have.

We also provide formal education in all aspects of compliance and develop training, presentation materials, and targeted classes that conform to your needs and address your bank’s unique vulnerabilities.

Sometimes, it’s as simple as training the frontline staff on the compliance requirements associated with opening a savings account. Some ask us to mentor new compliance officers and broaden their skills.

Others seek reinforcement training for board members concerning their oversight role. That may entail detailing the emerging regulatory landscape and illustrating how nurturing a culture of compliance intersects with keeping the bank competitive serves as a trusted asset in its community.

No matter your education needs, TCA provides A Better Way to develop your bank’s intellectual capital.

Key deliverables include:

  • Providing live or remote training sessions tailored to your bank’s needs.
  • Conveying clear and relatable communication of regulatory requirements.
  • Developing sensible recommendations and feasible implementation strategies.

Training Insights

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Loan Servicing & Loss Mitigation Are Fair Lending Risks Too!

By | May 28, 2020

As we are all in this unusual time of a pandemic with various levels of lockdowns and social restrictions and the resulting economic downturn, unemployment and business closures, many financial institutions are trying to wade through processes on how to help their customer base through modifications, deferments, waiving of fees and loan proceeds for small …

Loan Servicing & Loss Mitigation Are Fair Lending Risks Too! Read More »


Do These Activities Qualify for CRA Credits?

By | May 22, 2020

COVID-19 has caused nationwide turmoil, including in the financial services industry. Banks have been flooded with inquiries regarding deferral of payments, modification of loan provisions and loan requests to keep businesses afloat. Many banks have asked TCA whether certain activities would be considered as CRA credits or qualified community development activities. The first of many …

Do These Activities Qualify for CRA Credits? Read More »


Preparing a Bank Secrecy Act Risk Assessment

By , | May 19, 2020

Welcome to TCA’s BSA Back to Basics article series! Each month, our BSA experts will explore a section of the FFIEC BSA/AML Exam Manual, analyze the regulatory requirements, and offer insights to common findings in exams and audits. We will share best practices to help your BSA program continue to evolve. The first section of …

Preparing a Bank Secrecy Act Risk Assessment Read More »

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Privacy Notice Opt-Out Requirements

By | May 7, 2020

TCA has received questions from several clients recently regarding privacy notices and opt-out requirements, so we felt it was time to provide a refresher. Questions on whether written agreements meet the requirements for joint marketing arrangements should be referred to legal counsel. What information is covered? The GLB Privacy Rule protects a consumer’s “nonpublic personal …

Privacy Notice Opt-Out Requirements Read More »

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BSA Compliance & COVID-19: FinCEN & SBA Updates

By | April 17, 2020

Over the past month, every facet of our lives has dramatically changed. Shelter-in-place orders, rotating bank staff, lobby closures, government stimulus programs and a myriad of regulatory updates have stretched risk management resources. TCA has received many questions from clients asking for our interpretation of guidance that has been issued in response to these regulatory …

BSA Compliance & COVID-19: FinCEN & SBA Updates Read More »

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HELOC Statements – The Ever-Present Risk

By | April 14, 2020

Since the economic upturn, HELOCs are quite popular because real estate values have gone up and rates are low. At a recent compliance meeting, a panel of Regulators discussed common findings or violations from recent examinations. Near the top of the list were HELOC statement violations. TCA findings agree with the examiner comments related to …

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Do You Need Compliance Help?

We’re here to review your current compliance strategy and help you find A Better Way to manage risk.



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Office Location

2021 Midwest Road, Suite 200,
Oak Brook, IL 60523

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