A Subscription-based Compliance Support Service Offering Priority Response, Expert Advice
Get clear, actionable guidance on your toughest compliance questions with TCA’s Regulatory Hotline. Our on-demand service provides direct access to seasoned compliance experts, helping you navigate complex regulatory requirements with confidence.
Why Use a Compliance Hotline?
Banking regulations are complex and constantly evolving. Your team needs quick, reliable answers to keep operations compliant and avoid costly missteps. A compliance hotline empowers your staff to clarify requirements and handle issues proactively.
How TCA’s Regulatory Hotline Works
With TCA’s Regulatory Hotline, your compliance and operations teams can submit questions on regulations including:
- Lending compliance and Fair Lending
- Deposit regulations
- BSA/AML compliance
- CRA requirements
- Advertising and disclosures
Our experts provide timely, clear, and practical guidance to help your team stay on track.
Benefits of On-Demand Compliance Support
- Fast, reliable answers to pressing compliance questions
- Access to experienced banking compliance professionals
- Reduced compliance risk and operational delays
- Confidence in decision-making and exam readiness
Get Clear, Actionable Answers from TCA Experts
TCA’s Regulatory Hotline is designed for banks and credit unions seeking a practical, responsive solution to day-to-day compliance challenges. Whether you need clarification on a regulation, guidance on disclosures, or insight on exam preparation, our team is here to help you stay compliant while maintaining operational efficiency.
Interested in subscribing to our Regulatory Hotline?
Please send an email to [email protected] or call 800-934-REGS for more information.
Compliance Insights
Great Resignation Hits Banks, Threatens to Raise Compliance Risk
TCA’s VCM Service Offers Support If You’re Facing Personnel Challenges The great resignation has hit banks. Hiring and retaining personnel, especially those with specialized experience, is challenging for banks. That, coupled with other issues–a complex operating environment, greater cyber risk, and regulatory changes, for example –can raise your compliance risk. Those are some takeaways from […]
A Refresh on Regulation B’s Special Purpose Credit Program
On April 26, 2022, Wolters Kluwer conducted a webinar “Special Purpose Credit Programs: Everything You Always Wanted to Know”. The speakers included: Patrice Ficklin, Fair Lending Director of the Consumer Financial Protection Bureau Pamela Perry, Vice President, Single-Family Equitable Housing, Freddie Mac Kenneth Scott, Citibank Anand Raman, Skadden Arps The speakers discussed the credit needs […]
Regulatory Updates – Second Quarter 2022
Below is a link to the Regulatory Updates as of the end of Q2. TCA provides A Better Way for you to track Compliance updates and keep your organization on track. You can download the updates in a PDF form here. As always, TCA is here to help with A Better Way to answer all […]
Identifying Higher Risk Customers using Keyword Searches
Financial institutions are facing increased regulatory pressure on Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) procedures, particularly regarding inherently higher-risk customer types. CDD is critical to identifying and monitoring customers involved in higher-risk activities. Identification of higher-risk customers starts at account opening and your account opening procedures should incorporate this due diligence. Some […]
Regulatory Updates – First Quarter 2022
Below is a link to the Regulatory Updates as of the end of Q1. TCA provides A Better Way for you to track Compliance updates and keep your organization on track. You can download the updates in a PDF form here. As always, TCA is here to help with A Better Way to answer all […]
CFPB’s UDAAP Is Seriously Looking for Illegal Discrimination Practices
The Consumer Financial Protection Bureau (CFPB) announced on March 16, 2022, the added scrutiny of illegal discriminatory practices within its examination procedures for Unfair, Deceptive, Abusive Acts and Practices (UDAAP). The CFPB considers that illegal discrimination practices based on services or products can cause consumer harm; therefore, UDAAP should be included with the other Fair […]
