VISA chargeback procedures outline what is required of the card issuer, merchant, and cardholder should a dispute arise between a cardholder and a merchant, or if a card is used fraudulently. However, these rules can often create confusion as to how they should be applied to the dispute that crosses your desk. Regulation E will […]

Change creates compliance risk. In July 2020 Mastercard revised the arbitration process for more complex claims. Institutions that do not understand the new requirements could end up paying claims that they are not required to or fail to obtain credit from the merchant resulting in unnecessary losses. Knowing what information is needed to successfully recover […]

Here's a list of topics we are working on for TOP GUN 21. Because we endeavor to offer the most timely and relevant topics, the topics posted here are subject to change. If any changes are made, this page will be updated to reflect the modifications. What Happened Since Last Year? Perhaps a better question […]

Effective compliance management requires a mastery of both compliance know-how plus people and project management skills. This program examines strategies for effective compliance management featuring a detailed CMS model discussion with a focus on risk assessments, vendor management, and complaint response. The session applies the compliance infrastructure and regulation foundation to your day-to-day needs and job demands, with a […]

ANNUAL CONFERENCE: IT'S YOUR SHOW August 11-14 | Branson Convention Center A Hybrid Event: In-person and Streamed thru the Illinois Bankers Event app   Host Hotel Hilton Branson Convention Center 200 East Main Street, Branson, Missouri 65616 Phone: 866-442-0959 Book A Room In-person / Virtual Pass Virtual bank organizations registering by July 16 receive a special […]

Earn the IBA's Certificate in Regulatory Compliance by participating in the entire series or any combination of the five informative programs.  View Brochure Program 1 | Credit Compliance, Part 1 Reg B: Equal Credit Opportunity Act Fair Credit Reporting Act Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) Flood Disaster Protection Act Reg C: Home […]

PROGRAM INFORMATION This program is being presented by TCA. The Regulatory Compliance School is geared towards establishing a strong knowledge base for compliance professionals. Their unique approach is comprehensive and lauded by attendees as an effective, interactive, and fun way to learn about compliance. This program will be broken into two parts: Deposit Compliance and […]

Regulatory Compliance – Assigning Responsibility Presenter: Brian Crow, Managing Partner & Co-President, TCA® The volume of compliance regulations for which your financial institution is responsible continues to expand. Ten years after the passage of the Dodd-Frank Act, the CFPB is still writing regulations to implement that Act. The compliance officer is ultimately responsible for providing […]

Despite all the challenges that 2021 presented for us, the 2021 Top Gun Conference proved to be a huge success with more participants than any other that I have attended. The virtual format provided a wonderful opportunity to train multiple employees on relevant topics without costly travel or disruption to daily routines. Recorded sessions allowed […]

Compliance School consists of two tracks, Lending and Deposits, and is designed for entry-mid level compliance personnel. In 2022, the VBA and NCBA will join together to host the virtual school with a three day Lending track and a one day Deposits track. Lending Track Consumer loan product regulations are more complex and detailed than […]

Hybrid Delivery Options (select your preference when registering) May 17-18 – IBA Center for Banking Excellence, Springfield OR Live-Streamed via Zoom 9:00 a.m. - 4:00 p.m. BSA/AML is in its 52nd year! This session focuses on the latest changing BSA arena and offers tips and tools to develop and manage an “adequate” and “an effective […]

Compliance School consists of two tracks, Lending and Deposits, and is designed for entry-mid level compliance personnel. In 2022, the VBA and NCBA will join together to host the virtual school with a three day Lending track and a one day Deposits track. Lending Track Consumer loan product regulations are more complex and detailed than […]