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DTSTART;TZID=America/Chicago:20231005T083000
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DTSTAMP:20260408T122051
CREATED:20230915T115900Z
LAST-MODIFIED:20230915T115900Z
UID:1917-1696494600-1696521600@www.tcaregs.com
SUMMARY:2023 Chicagoland Compliance Annual Conference
DESCRIPTION:2023 CCA ANNUAL CONFERENCE\n\nOCTOBER 5 @ 8:30 AM – 4:00 PM CDT\n\n\n\nCost:\nMembers: $180\nNon-members: $225\nBreakfast and lunch are included. Please indicate any dietary restrictions on your Registration. \nAn opportunity to have a day away from the office to recharge your batteries and network with fellow compliance professionals. Hear knowledgeable presenters speak on a variety of compliance-related topics and network with vendors and not for profit agencies in our vendor area. Don’t forget to bring those business cards for networking and raffles! \nThis session has been approved for 7.25 CRCM\, 5.5 CERP\, 2.25 CAFP credits and certain courses may be CAMS eligible. \nPlease send any questions you have for our speakers\, in advance to: Speaker Questions. \nSpeakers & Topics :\n\nAppraisal Bias: Issues\, Challenges and Risk Mitigation\nThe session will discuss appraisal bias in residential transactions\, the PAVE report\, investigations of HUD cases\, and how to reduce appraisal bias risks.  \n\nYana Karnaukhov\, Compliance Center Director\, HUD\n\n\n\n\n\nTrends in Check and Electronic Payments Fraud\nFraudsters continue to develop new techniques\, which often leads to the financial institution taking losses to reimburse customers. In this session we will examine the latest fraud trends in checks and in electronic payments such as Zelle\, Cash App and Venmo and discuss strategies for loss mitigate. We will also consider the regulatory requirements that dictate when we must reimburse our customers and what recovery options are available.\n  \n\nBrian Crow\, Managing Partner & Co-President\, TCA\n\n\n\n\n\nCompliance Agility: Keeping up with Regulators\, Changes and Risks\nThis panel will provide tips on being agile and keeping up with emerging risks\, current events\, regulatory changes\, and regulator expectations at their institution and for their overall Compliance Management System.  \n\nJoel Ramos\, EVP and Chief Compliance Officer\, Busey Bank\nDeitra Jackson\, SVP Head of North America Banking and Custody Compliance\, Northern Trust\n\n\n\n\n\nLunch – Regulatory Update and Enforcement Actions\nThis session will cover regulatory changes impacting banks\, as well as review recent enforcement actions and go over any conclusions drawn from them.  \n\nBrent McCauley\, Partner\, Barack Ferrazzano Financial Institutions Group\n\n\n\n\n\nCompliance Investigations\, Complaint Trending\, and Social Media Compliance\nKey considerations for conducting compliance related investigations\, analyzing complaints for further investigation\, and monitoring social media for compliance issues.  \n\nLiza Warner\, Partner\, CrossCheck Compliance\nKaren Cullen\, SVP-Legal\, Risk and Compliance\, Landmark Credit Union \n\n\n\n\n\nHot Topics for BSA/AML\nThis session will cover the latest hot topics affecting BSA/AML risk management. The presentation will touch upon regulatory expectations for utilization of AI technologies\, exam priorities and exam readiness\, and the increased focus on fraud issues.  \n\nJohn McVoy\, SVP Director of Financial Crimes Risk Management\, HTLF\n\n\n\n\n\nWhen Does Targeted Marketing Become Digital Redlining?\nThis session will discuss laws\, regulations\, and risks relevant to discrimination in online marketing\, including the Equal Credit Opportunity Act and its implementing Regulation B; the Fair Housing Act; prohibitions on UDAAP; and reputation risk. Financial institutions – including their marketing teams – that use digital channels to market to existing and potential clients must be aware of these requirements and risks to avoid discrimination.  \n\nDenise Banks\, Chief Compliance Officer\, CIBC Bank USA\nDawanda Lomax\, US Head of Fair & Responsible Banking\, CIBC Bank USA\n\n\n\n\nRegistration and Breakfast begins at 7:30 am\nSession runs from 8:30 am to 4:30 pm \nAttendees are advised to arrive before 8:00 am \n\nLast day of registration is end of business on September 29\, 2023. \nAs a reminder\, CCA no longer accepts cash or checks as payment for meetings or membership dues. Payment is only accepted in advance by debit or credit card via our website. Registration for meetings or membership will not be considered complete without prepayment. CCA is no longer able to invoice for events and entry will be denied if payment has not been received. Payment can be made in advance using a debit or credit card via CCAs PayPal page. Failure to pay in advance may result in removal of registration for the event. \nVendor booth opportunities are still available. Please contact Robin Guthridge for more information. \nSpeakers and Topics may be subject to change. \nThis session is not to be recorded electronically without written permission from the Chicagoland Compliance Association and all speakers. materials and opinions shared from the speakers are not necessarily those of the organization they represent and therefore\, unless otherwise indicated\, should be assumed personal and not indicative of any implied liability or accountability back to the respective organization. \nReservation cancellations received by the CCA after the registration deadline of September 29\, 2023 will not receive a refund.  \nBy registering for the event\, the registrant agrees to adhere to Drury Lane and/or City of Oakbrook Terrace COVID requirements at the time of the event. If you’re sick on the day of the event\, please stay home and get well.  \nIf after registering you do not see the “Thank You” page or you do not receive a confirmation email within two days\, then your registration has not been received. Please email the CCA. \nIf you are unsure if your institution is a CCA member\, please check here first. There will be no refunds in the event of an overpayment.  \nClick here to register for this event.
URL:https://www.tcaregs.com/event/2023-chicagoland-compliance-annual-conference/
LOCATION:Drury Lane Theatre\, 100 Drury Ln\, Oakbrook Terrace\, IL\, 60181\, United States
ATTACH;FMTTYPE=image/jpeg:https://www.tcaregs.com/wp-content/uploads/chicagoland-compliance-association.jpg
ORGANIZER;CN="Chicagoland Compliance Association":MAILTO:ccai@chicagolandcompliance.org <ccai@chicagolandcompliance.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20231012T100000
DTEND;TZID=America/Chicago:20231012T150000
DTSTAMP:20260408T122051
CREATED:20230915T120545Z
LAST-MODIFIED:20230915T120545Z
UID:1918-1697104800-1697122800@www.tcaregs.com
SUMMARY:2023 Compliance Forum
DESCRIPTION:Compliance Forum – October 12\n\nHybrid Event   \n\nThursday\, October 12\, 2023 10:00 AM – 3:00 PM\n\n\n\n\nHybrid Delivery Options (select your preference when registering)\nThe Regency Conference Center\, O’Fallon\, or Live Streamed \n\n\n\nThe IBA’s October Compliance Forum provides an opportunity for bankers to meet in person and examine pressing issues constructively\, exchange ideas\, and share solutions among colleagues in a comfortable and professional environment. We will provide timely updates on a variety of topics for you to take back to your bank. \nAgenda\n9:00 am           Registration & Networking\n10:00 am         Welcome and Introductions\n10:15 am         Lending\n11:15 am         Deposits & Other\n12:15 pm         Lunch\n1:00 pm           CRA\n2:00 pm           BSA \nLearning Objectives\nAt the conclusion of this forum\, participants should be able to:\n•    Comprehend the impact of changes in regulations.\n•    Identify reactive and proactive steps to deal with the changes.\n•    Describe issues regulatory examiners are criticizing at peer institutions and implement practical cost-effective solutions. \nFacilitator\nBrian Crow\, CAMS\, is Managing Partner and Co-President of TCA Compliance. Brian’s passion for and skill in protecting bank assets from fraud and compliance losses have earned him the nickname “Security Evangelist.” In addition to developing and guiding the strategic vision for TCA\, Brian delivers focused educational support to clients and helps them manage TCA’s suite of consulting\, audit\, and training services. He’s a nationally recognized expert on BSA/AML and deposit compliance and is a regular speaker at the annual BSA/AML Top Gun Conference. \nAudience \nCompliance Officers\, Risk Managers\, and Auditors \nContinuing Education\nAmerican Bankers Association (ABA) Professional Certifications – 5 CRCM\, 1.25 CAFP credits\nIllinois Public Accountants – 4.50 CPE credits \nFee Per Person\nMember $250\nNonmember $450 \nMap & Directions
URL:https://www.tcaregs.com/event/2023-compliance-forum/
LOCATION:The Regency Conference Center\, 400 Regency Park\, O Fallon\, IL\, 62269-1886\, United States
ATTACH;FMTTYPE=image/jpeg:https://www.tcaregs.com/wp-content/uploads/illinois-bankers-compliance-school.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20231017T133000
DTEND;TZID=America/Chicago:20231017T153000
DTSTAMP:20260408T122051
CREATED:20230915T120925Z
LAST-MODIFIED:20230915T120925Z
UID:1919-1697549400-1697556600@www.tcaregs.com
SUMMARY:Visa & Reg E Error Resolution
DESCRIPTION:Course description\n\n\n\n\n\nChange creates compliance risk. The methods for processing electronic funds transfers continues to evolve. Mobile applications\, digital wallets\, tokenization all can be used to access your customers’ debit cards. Correctly applying both Regulation E investigation requirements and the Visa chargeback rules to your claim can present financial and compliance risk to your institution if you get it wrong. \nVisa chargeback procedures outline what is required of the card issuer\, merchant\, and cardholder should a dispute arise between a cardholder and a merchant\, or if a card is used fraudulently. However\, these rules can often create confusion as to how they should be applied to the dispute that crosses your desk. Regulation E applies to many cardholders’ disputes\, and its provisions often differ from Visa’s chargeback procedures. That can leave us wondering how long we have to complete an investigation\, when to provide provisional credit\, and when to ask a cardholder to contact the merchant before accepting their dispute. \nIn this fast-paced webinar we will compare and contrast Visa Operating Rules with Regulation E investigation and liability requirements. We will explore the chargeback codes that are available for the various scenarios that arise and discuss which claims are covered under Reg E and which are not. Several real-world examples will be included. These case studies will aid the listener in making critical decisions when applying Mastercard rules to assist customers and protect the issuer’s bottom line. \nIn this two-hour session\, Brian will cover: \n\nVisa chargeback process updates\nZero Liability coverage vs. Reg E liability schedule\nCFPB Reg E FAQs\nBusiness debit cards\nProper handling of a chargeback when Regulation E also applies\nReg E investigation tips\nEnforcement Actions relating to Regulation E investigation procedures\nDispute resolution procedures\n\nWritten materials will be provided for the listener to refer to during the presentation. \nWHO SHOULD ATTEND: \nFront line staff tasked with accepting customer disputes \nChargeback processors\, auditors\, compliance officers
URL:https://www.tcaregs.com/event/visa-reg-e-error-resolution-2023/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://www.tcaregs.com/wp-content/uploads/bol-learning.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20231018T133000
DTEND;TZID=America/Chicago:20231018T153000
DTSTAMP:20260408T122051
CREATED:20230915T121247Z
LAST-MODIFIED:20230915T121247Z
UID:1920-1697635800-1697643000@www.tcaregs.com
SUMMARY:Mastercard & Reg E Error Resolution
DESCRIPTION:Course description\n\n\n\n\n\nChange creates compliance risk. In July 2020 Mastercard revised the arbitration process for more complex claims. Institutions that do not understand the new requirements could end up paying claims that they are not required to or fail to obtain credit from the merchant resulting in unnecessary losses. Knowing what information is needed to successfully recover funds via the chargeback process\, but not run afoul of our investigation obligations under Reg E is a delicate tightrope. \nMastercard chargeback procedures outline what is required of the card issuer\, merchant\, and cardholder should a dispute arise between a cardholder and a merchant\, or if a card is used fraudulently. However\, these rules can often create confusion as to how they should be applied to the dispute that crosses your desk. Regulation E applies to many cardholders’ disputes\, and its provisions often differ from Mastercard’s chargeback procedures. That can leave us wondering how long we have to complete an investigation\, when to provide provisional credit\, and when to ask a cardholder to contact the merchant before accepting their dispute. \nIn this fast-paced webinar we will compare and contrast Mastercard Operating Rules with Regulation E investigation and liability requirements. We will explore the chargeback codes that are available for the various scenarios that arise and discuss which claims are covered under Reg E and which are not. Several real-world examples will be included. These case studies will aid the listener in making critical decisions when applying Mastercard rules to assist customers and protect the issuer’s bottom line. \nIn this two-hour session\, Brian will cover: \n\nMastercard chargeback process updates\nZero Liability coverage vs. Reg E liability schedule\nCFPB Reg E FAQs\nBusiness debit cards\nProper handling of a chargeback when Regulation E also applies\nReg E investigation tips\nEnforcement Actions relating to Regulation E investigation procedures\nDispute resolution procedures\n\nWritten materials will be provided for the listener to refer to during the presentation. \nWHO SHOULD ATTEND: \nFront line staff tasked with accepting customer disputes \nChargeback processors\, auditors\, compliance officers
URL:https://www.tcaregs.com/event/mastercard-reg-e-error-resolution-2023/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://www.tcaregs.com/wp-content/uploads/bol-learning.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20231024T090000
DTEND;TZID=America/Chicago:20231025T173000
DTSTAMP:20260408T122051
CREATED:20230915T121641Z
LAST-MODIFIED:20230915T121827Z
UID:1921-1698138000-1698255000@www.tcaregs.com
SUMMARY:Advanced Compliance Workshop
DESCRIPTION:Compliance is one the most important and most complex functions in banking. Make sure you’re on top of your game. This in-depth workshop is specifically designed for experienced compliance professionals who require the most up-to-date information affecting bank compliance\, taught by the leading experts. Plus\, you’ll have plenty of opportunity to learn from and network with your counterparts from across the state. Please note attendees should have at least one year of compliance experience and/or have attended the basic compliance school. \nFind the agenda here \nPresenter\nJerod Moyer – Banker’s Compliance Consulting. Jerod is the leader of Banker’s Compliance Consulting’s training productions. He is a Certified Regulatory Compliance Manager (CRCM) and Bankers Online Guru.\nBrian Crow – TCA. Brian Crow is a nationally-recognized BSA/AML expert with a strong bank compliance management background and a welcome ability to provide focused educational support to TCA client banks.\nLinda Ezuka – Founder of CRA Today.  Linda has over 29 years of community development experience\, with emphasis in CRA\, compliance\, training\, community development lending and CDFI initiatives \nRegistration Fee\nMember: $565\nEach additional person from the same bank: $495\nQualified Non-Member: $950 \nDate & Times\nOctober 24 & 25\, 2023\nCheck in: 8:15\n9:00 – 4:30\n4:30 – 5:30 Social Hour on Tuesday evening
URL:https://www.tcaregs.com/event/advanced-compliance-workshop-2023/
LOCATION:Mayo Clinic Heath Systems Event Center\, One Civic Center Plaza\, Mankato\, MN\, 56001\, United States
ATTACH;FMTTYPE=image/jpeg:https://www.tcaregs.com/wp-content/uploads/minnesota-bankers.jpg
ORGANIZER;CN="Minnesota Bankers Association":MAILTO:mba@minnbankers.com
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