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DTSTART;TZID=America/Chicago:20221004T133000
DTEND;TZID=America/Chicago:20221004T153000
DTSTAMP:20260406T034932
CREATED:20220822T161515Z
LAST-MODIFIED:20220919T171405Z
UID:1633-1664890200-1664897400@www.tcaregs.com
SUMMARY:Visa & Reg E Error Resolution
DESCRIPTION:Course description\n\n\n\n\n\nChange creates compliance risk. The methods for processing electronic funds transfers continues to evolve. Mobile applications\, digital wallets\, tokenization all can be used to access your customers’ debit cards. Correctly applying both Regulation E investigation requirements and the Visa chargeback rules to your claim can present financial and compliance risk to your institution if you get it wrong. \nVisa chargeback procedures outline what is required of the card issuer\, merchant\, and cardholder should a dispute arise between a cardholder and a merchant\, or if a card is used fraudulently. However\, these rules can often create confusion as to how they should be applied to the dispute that crosses your desk. Regulation E applies to many cardholders’ disputes\, and its provisions often differ from Visa’s chargeback procedures. That can leave us wondering how long we have to complete an investigation\, when to provide provisional credit\, and when to ask a cardholder to contact the merchant before accepting their dispute. \nIn this fast-paced webinar we will compare and contrast Visa Operating Rules with Regulation E investigation and liability requirements. We will explore the chargeback codes that are available for the various scenarios that arise and discuss which claims are covered under Reg E and which are not. Several real-world examples will be included. These case studies will aid the listener in making critical decisions when applying Mastercard rules to assist customers and protect the issuer’s bottom line. \nIn this two-hour session\, Brian will cover: \n\nVisa chargeback process updates\nZero Liability coverage vs. Reg E liability schedule\nCFPB Reg E FAQs\nBusiness debit cards\nProper handling of a chargeback when Regulation E also applies\nReg E investigation tips\nEnforcement Actions relating to Regulation E investigation procedures\nDispute resolution procedures\n\nWritten materials will be provided for the listener to refer to during the presentation. \nWHO SHOULD ATTEND: \nFront line staff tasked with accepting customer disputes \nChargeback processors\, auditors\, compliance officers
URL:https://www.tcaregs.com/event/visa-reg-e-error-resolution/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://www.tcaregs.com/wp-content/uploads/bol-learning.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20221006T133000
DTEND;TZID=America/Chicago:20221006T153000
DTSTAMP:20260406T034932
CREATED:20220822T161845Z
LAST-MODIFIED:20220919T171342Z
UID:1634-1665063000-1665070200@www.tcaregs.com
SUMMARY:Mastercard & Reg E Error Resolution
DESCRIPTION:Course description\n\n\n\n\n\nChange creates compliance risk. In July 2020 Mastercard revised the arbitration process for more complex claims. Institutions that do not understand the new requirements could end up paying claims that they are not required to or fail to obtain credit from the merchant resulting in unnecessary losses. Knowing what information is needed to successfully recover funds via the chargeback process\, but not run afoul of our investigation obligations under Reg E is a delicate tightrope. \nMastercard chargeback procedures outline what is required of the card issuer\, merchant\, and cardholder should a dispute arise between a cardholder and a merchant\, or if a card is used fraudulently. However\, these rules can often create confusion as to how they should be applied to the dispute that crosses your desk. Regulation E applies to many cardholders’ disputes\, and its provisions often differ from Mastercard’s chargeback procedures. That can leave us wondering how long we have to complete an investigation\, when to provide provisional credit\, and when to ask a cardholder to contact the merchant before accepting their dispute. \nIn this fast-paced webinar we will compare and contrast Mastercard Operating Rules with Regulation E investigation and liability requirements. We will explore the chargeback codes that are available for the various scenarios that arise and discuss which claims are covered under Reg E and which are not. Several real-world examples will be included. These case studies will aid the listener in making critical decisions when applying Mastercard rules to assist customers and protect the issuer’s bottom line. \nIn this two-hour session\, Brian will cover: \n\nMastercard chargeback process updates\nZero Liability coverage vs. Reg E liability schedule\nCFPB Reg E FAQs\nBusiness debit cards\nProper handling of a chargeback when Regulation E also applies\nReg E investigation tips\nEnforcement Actions relating to Regulation E investigation procedures\nDispute resolution procedures\n\nWritten materials will be provided for the listener to refer to during the presentation. \nWHO SHOULD ATTEND: \nFront line staff tasked with accepting customer disputes \nChargeback processors\, auditors\, compliance officers
URL:https://www.tcaregs.com/event/mastercard-reg-e-error-resolution-2/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://www.tcaregs.com/wp-content/uploads/bol-learning.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20221018T100000
DTEND;TZID=America/Chicago:20221018T150000
DTSTAMP:20260406T034932
CREATED:20220822T204830Z
LAST-MODIFIED:20220919T171320Z
UID:1635-1666087200-1666105200@www.tcaregs.com
SUMMARY:IBA Fall Compliance Forum
DESCRIPTION:New in 2022\, the IBA’s Fall Compliance Forum provides an opportunity for bankers to meet in person and examine pressing issues constructively\, exchange ideas\, and share solutions among colleagues in a comfortable and professional environment. The agenda will provide timely updates on a variety of topics for you to take to your bank. \nThis page will be updated as facilitator and other details are confirmed. \nAudience\nCompliance Officers\, Risk Managers\, and Auditors \nFee Per Person\nIBA Member $265\nNonmember $445 \n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n \n\nThe Regency Conference Center  400 Regency Park\nO Fallon\, IL 62269-1886Map & Directions
URL:https://www.tcaregs.com/event/iba-fall-compliance-forum/
LOCATION:The Regency Conference Center\, 400 Regency Park\, O Fallon\, IL\, 62269-1886\, United States
ATTACH;FMTTYPE=image/jpeg:https://www.tcaregs.com/wp-content/uploads/illinois-bankers-compliance-school.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20221025T081500
DTEND;TZID=America/Chicago:20221026T150000
DTSTAMP:20260406T034932
CREATED:20220919T172736Z
LAST-MODIFIED:20220919T173141Z
UID:1649-1666685700-1666796400@www.tcaregs.com
SUMMARY:Advanced Compliance Workshop
DESCRIPTION:Compliance is one the most important and most complex functions in banking. Make sure you’re on top of your game. This in-depth workshop is specifically designed for experienced compliance professionals who require the most up-to-date information affecting bank compliance\, taught by the leading experts. Plus\, you’ll have plenty of opportunity to learn from and network with your counterparts from across the state. Please note attendees should have at least one year of compliance experience and/or have attended the basic compliance school. \nPresenter\nJerod Moyer – Banker’s Compliance Consulting. Jerod is the leader of Banker’s Compliance Consulting’s training productions. He is a Certified Regulatory Compliance Manager (CRCM) and Bankers Online Guru.\nBrian Crow – TCA. Brian Crow is a nationally-recognized BSA/AML expert with a strong bank compliance management background and a welcome ability to provide focused educational support to TCA client banks. \nRegistration Fee\nMember: $525\nEach additional person from the same bank: $450\nQualified Non-Member: $950 \nDate & Times\nOctober 25\, 2022\nCheck in: 8:15\n9:00 – 4:30\n4:30 – 5:30 Social Hour on Tuesday evening \nWorkshop Agenda\nTuesday\, October 25\n8:15 – 9:00 a.m.   Check-in\n9:00 – 10:00 a.m.   Reg E\n10:00 – 11:00 a.m.  BSA\n11:10 – 11:45 a.m.  Minnesota State Statutes\n11:45 – 12:30 p.m.  Lunch\n12:30 – 1:45 p.m.   Fair Lending\n1:55 – 3:25 p.m.   Overdraft\n3:35 – 4:20 p.m.   Compliance Auditor Panel\n4:30 – 5:30 p.m.   Social Hour \nWednesday\, October 26\n8:30 – 11:15 a.m.      ECOA 1071\n11:15 – 11:45 a.m.            Q & A\n11:45 – 12:30 p.m.     Lunch\n12:30 – 3:00 p.m.      HMDA (optional)
URL:https://www.tcaregs.com/event/advanced-compliance-workshop/
LOCATION:Mayo Clinic Heath Systems Event Center\, One Civic Center Plaza\, Mankato\, MN\, 56001\, United States
ATTACH;FMTTYPE=image/jpeg:https://www.tcaregs.com/wp-content/uploads/minnesota-bankers.jpg
ORGANIZER;CN="Minnesota Bankers Association":MAILTO:mba@minnbankers.com
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