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DTSTART;TZID=America/Chicago:20201013T133000
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DTSTAMP:20260403T141646
CREATED:20200824T160801Z
LAST-MODIFIED:20220919T172101Z
UID:1211-1602595800-1602603000@www.tcaregs.com
SUMMARY:VISA and Reg E Error Resolution
DESCRIPTION:VISA chargeback procedures outline what is required of the card issuer\, merchant\, and cardholder should a dispute arise between a cardholder and a merchant\, or if a card is used fraudulently. However\, these rules can often create confusion as to how they should be applied to the dispute that crosses your desk. Regulation E will also apply to may cardholders’ disputes\, and its provisions often differ from VISA’s chargeback procedures. That can leave us wondering how long we have to complete an investigation\, when to provide provisional credit\, and when to ask a cardholder to contact the merchant before accepting their dispute. \nIn this fast-paced webinar we will compare and contrast VISA Operating Rules with Regulation E investigation and liability requirements. We will explore the chargeback codes that are available for the various scenarios that arise and discuss which claims are covered under Reg E and which are not. We will discuss the impact of “Chip Liability Shift” on the chargeback process. Several real-world examples will be included. These case studies will aid the listener in making critical decisions when applying VISA rules to assist customers and protect the issuer’s bottom line. \nIn this two-hour session\, Brian will cover: \n\nVISA chargeback codes\nZero Liability coverage vs Reg E Liability Schedule\nProvisional credit requirements\nBusiness debit cards\nProper handling of a chargeback when Regulation E also applies\nReg E investigation tips with and without written confirmation\nEnforcement Actions relating to Reg E Investigation Procedures\nDispute resolution procedures\n\nWritten materials will be provided for the listener to refer to during the presentation.
URL:https://www.tcaregs.com/event/visa-and-reg-e-error-resolution/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://www.tcaregs.com/wp-content/uploads/bol-learning.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200923T080000
DTEND;TZID=America/Chicago:20200924T170000
DTSTAMP:20260403T141646
CREATED:20200807T162532Z
LAST-MODIFIED:20220919T172115Z
UID:1207-1600848000-1600966800@www.tcaregs.com
SUMMARY:Operations Compliance Triage Conference
DESCRIPTION:At BOL Conferences\, we are always on the lookout for ways to help bankers cope in an ever-changing environment. What we have experienced during the last several months certainly qualifies! \nNow\, with the added challenge of operating in the midst of a worldwide pandemic\, we find ourselves in a unique position. With the wealth of knowledge accumulated at BankersOnline combined with access to the industry’s most experienced gurus\, we stand ready to help you with the targeted strategies\, guidance\, and solutions that will allow you to navigate in these fast-moving times. \nEven prior to the recent health crisis\, we were monitoring many developments affecting operations. From the entire alphabet soup of regulations (Reg E\, CC\, DD\, and on and on) to implementing new rules (like those impacting RMDs\, CTRs\, and NRA interest reporting) to account issues (from opening online accounts to deceased accounts) our team of bankers and industry experts has been digesting all the changes and developed an information-packed program filled with strategies\, guidance\, and practical tips that will help with the nuts-and-bolts work you are responsible for each day. We’ve seen a lot of changes – and we have you covered. \nWe are excited to add the bank Operations Compliance Conference to our conference lineup and we commit to keeping you and your operations team up-to-date and in compliance during these changing times. \nJoin us in September for our Operations Compliance Triage Conference!
URL:https://www.tcaregs.com/event/operations-compliance-triage-conference/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://www.tcaregs.com/wp-content/uploads/opcomptriage20_terms.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200921T080000
DTEND;TZID=America/Chicago:20200925T170000
DTSTAMP:20260403T141646
CREATED:20200807T160149Z
LAST-MODIFIED:20220919T172131Z
UID:1205-1600675200-1601053200@www.tcaregs.com
SUMMARY:Illinois Bankers Association’s Regulatory Compliance School
DESCRIPTION:In conjunction with the Illinois Bankers Association\, TCA Compliance will provide five days of training on the complex regulatory requirements for consumer lending\, consumer deposits\, and BSA/AML compliance. \nIf you’re new to compliance or need a refresher\, this virtual course\, taking place September 21-25\, 2020\, will give you a deeper understanding of the regulations and their real-world application. Topics will include UDAAP\, Flood\, Reg. Z\, RESPA\, TRID\, HMDA\, Reg. E\, and TISA. \nThree TCA Compliance experts – Brian J. Crow\, CAMS Managing Partner | Co-President\, Michelle Strickland\, CRCM\, Managing Partner | Co-President\, and Monique Reyna\, CRCM Compliance Consultant – will teach the classes. \nThe Regulatory Compliance Series has been approved for eight CAFP and 40 CRCM credits. \nFor more details and registration\, see https://www.ilbanker.com/Portals/1/Education/Regulatory_Comp_Series.pdf \nand \nhttps://my.ilbanker.com/Education-Events/Upcoming-Programs/Meeting-Home-Page?meetingid={AAA9B580-C430-EA11-80E2-000D3A0EE828
URL:https://www.tcaregs.com/event/illinois-bankers-associations-regulatory-compliance-school/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://www.tcaregs.com/wp-content/uploads/illinois-bankers-compliance-school.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200824T080000
DTEND;TZID=America/Chicago:20200827T170000
DTSTAMP:20260403T141646
CREATED:20200807T160017Z
LAST-MODIFIED:20220919T172145Z
UID:1201-1598256000-1598547600@www.tcaregs.com
SUMMARY:Virginia Bankers Association’s Virtual Compliance School
DESCRIPTION:TCA Compliance has partnered with the Virginia Bankers Association to put on this year’s 2020 Virtual Compliance School. \nScheduled for August 24-27\, 2020\, the program features two education tracks – a three-day session on lending and a one-day session about deposits. \nBoth sessions will cover the latest regulatory updates\, and participants may register for either or both tracks. The content is designed for entry- and mid-level compliance personnel who need to build their skills and knowledge. \nCompliance experts from TCA Compliance\, a longtime VBA partner and an Endorsed Provider\, will teach all the sessions. They are: \nBrian J. Crow\, CAMS\nManaging Partner | Co-President \nMichelle Strickland\, CRCM\nManaging Partner | Co-President \nBrenda Payne\, CRCM\, CCBIA\nDirector of East Operations \nMargaret F. Dollinger\, CRCM\nCompliance Consultant & Fair Lending Specialist \nMonique Reyna\, CRCM\nCompliance Consultant \nFor complete information and registration\, see https://www.vabankers.org/person/compliance-school.
URL:https://www.tcaregs.com/event/virginia-bankers-associations-virtual-compliance-school/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://www.tcaregs.com/wp-content/uploads/virginia-bankers-compliance-school.jpg
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